Frequently Asked Questions
Do I need to purchase hardware from Lighthouse Aqua?
No, Lighthouse Aqua is a software platform. We don't provide hardware but can integrate with your existing hardware (including sensors) and farm management software. Contact us to verify compatibility with your systems.
Which species does Lighthouse Aqua support?
We currently support Atlantic Salmon, Rainbow Trout, Gilthead Sea Bream, and European Sea Bass, with species-specific welfare indicators based on the latest scientific evidence. Contact us if you would like us to consider adding the species that you farm.
My camera system tracks welfare indicators. Is this enough for certification?
No, camera systems alone cannot capture all required welfare indicators. Critical assessments like gill health require manual sampling, which Lighthouse Aqua helps you record, score, and track systematically. Additionally, Lighthouse Aqua provides concrete guidance and reminders to ensure that all data needed for certification compliance is entered on time.
Which certification standards does Lighthouse Aqua comply with?
We currently support the ASC Farm Standard, with additional certification standards being added throughout 2025. Contact us for updates on specific standards.
What features does Lighthouse Aqua offer beyond compliance?
Beyond compliance, we provide analysis of 20+ welfare indicators, site-to-site comparisons, trend tracking over time, automated alerts, and correlation insights with business metrics like FCR, growth rates, and mortality.
How quickly can we implement Lighthouse Aqua at our sites?
Implementation typically takes 2-4 weeks, including initial setup, integration with existing systems, and team training. We provide full support throughout the onboarding process.
Can multiple team members access the platform simultaneously?
Yes, Lighthouse Aqua supports unlimited users for your company to access the platform via web and mobile apps.
How does Lighthouse Aqua handle data security and privacy?
All data is securely encrypted in transit and hosted in our data centers in Germany maintaining ISO 27001 and SOC 2 Type 2 certifications. Your data remains your property, and we comply with GDPR and relevant data protection regulations.
Do you offer training for farm staff?
Yes, we provide comprehensive training including initial in-person onboarding sessions, online tutorials, and ongoing support. We also offer refresher training as certification requirements evolve, as well as support with analyzing data and understanding trends.
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