Privacy Policy

Last updated: July 30, 2025

Introduction

Lighthouse Aqua ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.lighthouseaqua.com/ and use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our website.

Information We Collect

Personal Data You Provide to Us

We may collect personal information that you voluntarily provide to us when you:

Register for an account
Fill out forms on our website
Subscribe to our newsletter
Contact us directly
Make a purchase or transaction
Participate in surveys or promotions

This information may include:

Name and contact information (email address, phone number, postal address)
Account credentials (username, password)
Payment information (processed securely through third-party payment processors)
Communication preferences
Any other information you choose to provide

Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device and usage patterns:

IP address and location data
Browser type and version
Operating system
Pages visited and time spent on pages
Referring website
Device identifiers
Usage patterns and preferences

Information from Third Parties

We may receive information about you from third parties, such as:

Social media platforms (when you connect your account)
Analytics providers
Advertising partners
Business partners
Public databases

How We Use Your Information

We use the information we collect for various purposes, including:

Service Provision

Providing and maintaining our services
Processing transactions and sending confirmations
Managing your account and preferences
Providing customer support
Sending administrative information

Communication

Responding to your inquiries and requests
Sending newsletters and marketing communications (with your consent)
Notifying you about changes to our services
Providing updates and promotional offers

Improvement and Analytics

Analyzing usage patterns to improve our website and services
Conducting research and analytics
Testing new features and functionality
Monitoring and analyzing trends

Legal and Security

Complying with legal obligations
Protecting against fraud and security threats
Enforcing our terms and conditions
Resolving disputes

Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

Consent: When you have given clear consent for us to process your personal data for specific purposes
Contract: When processing is necessary for the performance of a contract with you
Legal obligation: When we need to comply with legal requirements
Vital interests: When processing is necessary to protect someone's life
Public task: When processing is necessary for the performance of a task carried out in the public interest
Legitimate interests: When we have a legitimate interest in processing your data that doesn't override your rights

How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

Payment processors
Email service providers
Cloud hosting services
Analytics providers
Customer support tools

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Consent

We may share your information with your explicit consent for specific purposes not covered above.

Anonymized Data

We may share aggregated or anonymized data that cannot identify you personally.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

GDPR Rights (EU/EEA Residents)

Right of access: Request copies of your personal data
Right to rectification: Request correction of inaccurate or incomplete data
Right to erasure: Request deletion of your personal data
Right to restrict processing: Request limitation of processing your data
Right to data portability: Request transfer of your data to another service
Right to object: Object to processing based on legitimate interests
Right to withdraw consent: Withdraw consent for consent-based processing
Right to lodge a complaint: File a complaint with a supervisory authority

CCPA Rights (California Residents)

Right to know what personal information is collected
Right to delete personal information
Right to opt-out of the sale of personal information
Right to non-discrimination for exercising privacy rights

How to Exercise Your Rights

To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit
Access controls and authentication
Employee training on data protection
Secure data centers and hosting

However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Third-Party Links and Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by:

Posting the updated policy on our website
Sending an email notification (if you have provided your email address)
Displaying a prominent notice on our website

The updated policy will be effective when posted unless otherwise specified.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: info@lighthouseaqua.com

Effective Date: July 30, 2025

Version: 1.1